Health & Fitness Clubs

FIT2B Fitness Club Partnership Program

  In the age of competition, how much do you stand out?  

As a club or fitness facility owner/manager, one of the most important tools you can provide to your fitness staff is customer service training. According to leading experts, high-quality customer service is arguably the most significant edge that an organization can have in the highly competitive health and fitness industry.

Each person on your team should be able to deliver the highest level of customer service. In addition, they should be adept at assisting members, clients or residents with basic health- and fitness-related questions.

FIT2B has designed a unique online course to help you deliver consistent customer service – or what we like to refer to as fitness service – training to all of your fitness staff members.

FIT2B Fitness and Health Club Finder
FIT2B AUSTRALIA makes it easy for consumers to locate a health club, gym or fitness center in their area using the FIT2B Fitness and Health Club Finder. By simply entering a country and postal code, individuals can view a list of fitness facilities registered with FIT2B, and they can click through to view profile information to include contact information, features, amenities and programs offered.

Get your facility listed in the FIT2B Fitness & Health Club Finder today and receive a complimentary report that helps you establish baselines and identify best practices and opportunities for enhancement!

FIT2B Club Partnership Program
Keep your members coming back with a competent and enthusiastic staff that offer comprehensive personal training and group programming options combined with an exceptional customer experience. FIT2B developed the Club Partnership Program to help fitness club owners and managers accomplish this goal, ultimately enhancing member service, retention and revenue.

Valuable Benefits for You & Your Staff

As a participant in the FIT2B Club Partnership Program, your staff members receive fitness service training, assessment tools, professional development resources and career planning materials. They also receive discounts on FIT2B certification exam study materials and registration fees for all four of FIT2B’s Nationally Accredited Courses and CEC’s Additionally, as a benefit of this program FIT2B will conduct a complimentary facility staff analysis. This valuable study reviews your current staffing model and assists you in identifying the professional development needs of your staff to ensure you’re in a position to meet your business goals and provide the level of support you desire for your members.

With a membership fee of $549, you will receive the following benefits for a full year:

  • FIT2B Fitness Service Specialist course for 5 staff members to get you started ($399.75 value)
  • Additional courses can be purchased at a discount
  • FIT2B Health & Fitness Library ($269.95 value)
  • FIT2B Fitness & Business Forms Handbook ($29.95 value)
  • Discount on FIT2B exam fees ($40 savings per exam)
  • Discount on textbooks & study materials (10% off)
  • Free advertising via the FIT2B Fitness and Health Club Finder
  • Facility needs analysis ($400 value)
  • FIT2B Associate Membership ($29.95 value)

Get Started Today!
To enroll in the FIT2B’s Club Partnership Program or if you have questions, please contact Piero Sacchetta, FIT2B Operations Manager, at (03) 9670 2564, or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Or, to receive additional information on the program, complete this form.

Club Partner Login Form Login to Member Area

Our Location

Contact Us

Level 6, 167 Queen St.
Telephone: +61 3 9670 2564
Mobile: +61 3 9670 2564

Postal Address: G.P.O. Box 2322, Melbourne ,Vic 3001

Student Testimonial

student-testimonial Hi there!
Fit2B’s personal training course is like no other. It provides great flexibility especially if you have a busy lifestyle. It allowed me to continue work and study ...
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